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Fibertex Personal Care Improves Visitor Engagement with TimeTec VMS
Global News (Asia & Australasia)
Malaysia | 04/12/2020
 
Fibertex Personal Care is a renowned global manufacturer that supplies core components for baby diapers, sanitary napkins and adult incontinence care products. Its Malaysia operation is headquartered in Nilai, Negeri Sembilan, it has two branches, one in Nilai and another in Sendayan, Negeri Sembilan.

Dealing with contractors and visitors year in and year out, Fibertex has been struggling with its manual logbook systems for far too long. The logbook requires the receptionists to do manual registration which has proven to be ineffective, considering the registrations of visitors and contractors are done differently. The manual system also did not have an invitation feature which had caused many visitors to end up at the wrong branch. Over the years, they do not have an idea of how many visitors have visited Fibertex and their frequency.
Digitalization of Visitor Management is the solution they were looking for,
and TimeTec VMS provides Fibertex precisely what they want.
TimeTec accommodates all visitation records as a reference and offers significant improvements in visitor management as the system has multiple options for visitors including invitation, pre-registration and walk-in registration. The process improvement saves a lot of waiting time and provides efficiency to Fibertex and the customers alike. TimeTec also opens to customization based on Fibertex requirements, to tailor-made the system based on their needs. With TimeTec VMS, they can monitor all active visitors and access to records with ease.
Fibertex has improved its customer experience. How about your organization?
Experience a smoother Visitor Management System with TimeTec VMS, connect with Tengku Sulaiman for good service and a good deal.
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