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FAQ For QF Plus + QF Master App
Brochure
User Guide
Installation Guide
General
1. What is QF Master App?

QF Master is an Android App that comes with two credential verification methods. One is the face recognition, and the other is the QR Code.

2. What is QF Plus terminal?

QF Plus terminal is specially designed to perfect match QF Master App.

3. Since QF Master is an Android App, can we turn any of our standard Android smartphones into a verification terminal?

Yes.

4. 您推薦的智能手機型號是什麼?

任何經濟的Android智能手機都足以運行QF Master App。但是,如果您需要將智能手機安裝在牆上,則可能需要向我們訂購特殊外殼。請與我們確認智能手機品牌和型號的壁掛式外殼。

5. 如果將智能手機與FingerTec生物識別終端進行比較,面部識別性能如何?

因為使用了相同的算法,所以面部識別性能是相同的。

6. QF Master可以在空閒模式下自動檢測運動並恢復到面部驗證模式嗎?

否。目前,QF Master應用程序不支持運動檢測,因為大多數Android智能手機或平板電腦都沒有運動檢測規範。但是,這是有可能的,因為市場正在不斷生產具有最新規格和技術的更新智能手機,並且TimeTec將密切關注最新發展。

Pricing
1. Is QF Plus comes standard with QF Master App?

Yes. QF Plus preloaded with QF Master App.

2. Any extra charges for QF Master App?

No.

3. How about if we use our Android smartphones as a verification terminal?

Then you have to pay one-time license fee per smartphone. Please write to info@timeteccloud.com to check out the licensing fee.

4. QF Master App中兩個應用程序的許可費用是多少?

1.每台設備每年的QR Master許可證為RM80,用戶可以無限次更改設備。
2.第一年每台設備的QF主許可證每年為700令吉,用戶只能更改(新設備或重置設備)兩次。第二年,費用為每年RM 250。如果兩次更換設備,則需要再次支付面部主許可證。例如,在第二年,您第三次更換設備,則需要支付700-250 = 450的差額,才能獲得對另外兩次設備更換有效的新Face Master許可證。

Cloud Applications
1. The QR code or face verification is suitable for some specific purposes. Let us know which applications we can integrate with QF Plus terminal?

1. TimeTec TA (www.timetecta.com), as a clocking tool for employees attendance.
2. TimeTec Access (www.timetecaccess.com), as an access control point for employees.
3. TimeTec VMS (www.timetecvms.com), as an access control device for visitors.
4. TimeTec i-Neighbour (www.i-neighbour.com), as an access control device for residents and visitors in a smart residential community environment.
5. i-TimeTec (www.i-timetec.com), as employee access control device for small office deployment.

2. You have two verification methods in your QF Master App. Can you recommend the best method in each of your cloud application?

1. TimeTec TA for attendance - Face Recognition
2. TimeTec Access for access control - Face Recognition
3. TimeTec VMS for visitor access control - QR Code or Face Recognition
4. TimeTec i-Neighbour for resident access control - Face Recognition
5. TimeTec i-Neighbour for visitor access control - QR Code or Face Recognition
6. i-TimeTec for SME employee access control - Face Recognition.

3. 訂閱TimeTec Access可以使用典型的門禁解決方案(如Windows的生物識別技術)有什麼好處?

基於雲的解決方案的優勢是實時連接和集中化。由於安全性在業務中至關重要,因此安全系統不能孤島運行。實時連接,集中化,監視和響應的能力是更好的安全系統的本質。現代世界中可靠且更好的安全系統必須具備管理日益增長的威脅的能力,集成的可能性,更多功能的能力以及更多功能。因此,通過雲訪問控制,我們可以從安全技術中獲得更多收益。

4. 我希望我的員工僅在QF Master上掃描單個QR碼才能打開門。我該怎麼做?

出於門禁目的,您需要將QF Master應用程序安裝到Android智能手機或平板電腦中,並且還需要訪問TimeTec Access。在QF Master應用程序的首次啟動過程中,您將看到一個顯示在該應用程序上的移動ID。您需要在“ TimeTec訪問”頁面中插入移動ID,以創建新的QF主文件。一旦QF Master App連接到正確的TimeTec Access帳戶,QF Master App UI將請求人臉識別許可證。如果您只想將QR Code與該QF Master一起使用,請點擊“跳過”。點擊確定以確認並繼續。

5. 我的組織正在使用TimeTec Access監視進入我們場所的訪問點,並且我們還使用TimeTec TA進行出勤。我在QF Master中的訪問記錄是否可以在TimeTec TA中轉換為我的出勤記錄?

這取決於。如果需要,您必須在“ TimeTec訪問”>“管理訪問點”>“選擇門”下配置設置,然後需要檢查“ Attendance ”選項。啟用此選項後,所有通過訪問點的訪問記錄都將作為考勤數據推送到TimeTec TA。請注意,僅在使用Face Master時,出勤數據可用。 QR Master數據將不被視為出勤數據。

6. 為什麼人臉識別方法比QR碼更相關?

Face Master包含生物識別技術,該技術具有更高的安全性並獲得更好的用戶體驗。

Access Control
1. I can't imagine how a door can be opened by using a smartphone or QF Plus terminal powered by QF Master App only. Can you explain it?

By using QF Master App powered smartphone or QF Plus terminal alone, you can’t open a door, you must pair the smartphone with TimeTec BLE-2/BLE-5 Bluetooth controller. Other door lock accessories like EM lock, key switch, push exit button also required.

2. Is TimeTec BLE-2/BLE-5 controller a compulsory to use QF Plus for door access?

Yes.

3. Can QF Plus device also control other access control points like turnstiles and barrier gates?

Yes.

4. If I install 2 QF Plus terminals (in and out) for one door, how many TimeTec BLE-2/BLE-5 controller I suppose to install? One or Two?

Just one TimeTec BLE-2/BLE-5 controller is required.

5. Can I still open door if the Internet is down?

Yes. Because QF Plus + BLE-2/BLE-5 are using Bluetooth to communicate. The only shortfall is the transaction activities will keep in the Face Master App but not the cloud server until the internet back to normal.

6. The mobile network at my premises is unstable, can the QF Master recognise users in case of connection loss?

Yes, the QF Master has an Offline mode.

7. 我的房屋中的移動網絡不穩定,如果連接斷開,QF Master是否可以識別用戶?

是的,QF Master具有離線模式。但是,在您到達離線站點之前,該應用程序必須連接到Internet和雲服務器以收集用戶數據和訪問權限。下載過程完成後,QF Master可以根據存儲的面部模板,訪問權限和QR碼來驗證用戶。要啟用脫機模式,管理員必須在TimeTec訪問下配置設置:TimeTec訪問Web>管理訪問點>允許脫機模式>設置為是。請記住,當QF Master處於脫機模式時,它無法從雲服務器接收用戶組和訪問權限的任何更改,並且不能將任何訪問記錄/出勤記錄上傳到雲服務器。

8. 我們的員工正在使用QF Master進行訪問。但是,他們需要按下按鈕才能切換到面部識別或QR碼掃描。 QF Master是否可以在無需人員按下按鈕的情況下自動檢測該方法?

不幸的是,QF Master無法做到這一點。對於智能手機相機而言,將圖像作為QR碼進行對齊僅在某些特定Android智能手機的後置相機上可用。 QF Master使用的前置攝像頭不支持此功能。

9. 在監視頁面下,我只能選擇僅對按樓層訪問的用戶進行監視。我可以選擇多個接入點,建築物或樓層嗎?

監視頁面現在顯示位於一處同一建築物的一樓下的所有設備,以加快響應時間。要從多個位置查看訪問記錄,管理員可以使用“訪問記錄”選項卡。但是,他必須按刷新按鈕才能獲取最新的訪問記錄。

Storage & Face Template
1. Where is the storage of all the transactions kept?

The transaction data or activity logs of QF Master App saved in the cloud server.

2. What kind of local data stored in QF Master App?

The QF Master stores individual face templates, access records and access permissions inside its local memory. During operation, a QF Master recognises users based on the face templates stored in the local memory to determine access permission. The QF Master connects to the cloud server from time to time to update user listings and access permission. At the same time, the QF Master stores individual user's access records and sends them to the cloud server intermittently.

3. How easy is it to register a face template registration? Where are those templates stored? Are they safe? Can they be manipulated for other purposes?

The face template registration is a breeze, can be completed in less than a minute for one person. There is no image taken of your face. However, several points from your face strategically tabulated and calculated using a proprietary algorithm and stored in each device for use during verification. The templates are safe and not susceptible to reverse engineering; hence, they cannot apply for other purposes.

4. How many face templates can we store in one smartphone or a QF Plus ?

10,000

5. 如果將智能手機與FingerTec生物識別終端進行比較,面部識別性能如何?

因為使用了相同的算法,所以面部識別性能是相同的。

6. 使用QF Master比標準終端安全嗎?為什麼?

是。 QF Master App始終與雲應用程序配對。例如,對於訪問控制解決方案,TimeTec Access是更安全的選擇。當您可以實時訪問和查看發生的情況並立即獲得有關安全問題的通知時,糾正過程可以立即進行。數據的集中化和實時監控還將安全性提高到另一個層次。

7. 使用QF Master的其他好處是什麼?

1.當QF Master智能手機閒置時,可以將其設置為播放您的商業廣告。
2.因為您將應用程序加載到智能手機中,所以硬件很熟悉,因此您可以放心地處理它。
3.安裝是無線的,或需要最少的佈線。
4.易於軟件更新。

8. 我可以鎖定該應用程序,以便壁掛式智能手機不會被任何隨機的陌生人弄亂嗎?

是的,您可以下載第三方Applock以防止訪問智能手機。此外,我們特別設計的外殼將保護智能手機免受惡意破壞,並阻止不必要的手機使用。

9. 我們正在使用Android智能手機來運行QF Master,以獲取出勤和訪問記錄。如果有人更改智能手機中的日期和時間怎麼辦?

當智能手機連接到Internet時,必須在設置過程中將其設置為遵循Internet時間,並且管理員必須安裝Applock應用程序以限制對手機設置的任何未經授權的訪問。